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Communication Skills

  • 9th July 2020 - 10th July 2020
    9:30 am - 1:00 pm

Course duration: 1 day

Additional notes for course: 1 day course split over 2 mornings online (9th & 10th July)

Venue:  

Not a member? Find out if your company is eligible here

Course overview

This programme is about changing participant’s behaviours so that they recognise the importance of effective interpersonal communication, and have the skills to deliver more effectively on communication.

Who should attend

Supervisors, Team Leaders and Managers who need to improve their interpersonal impact & communications skills.

Course content

Programme Outline

  • The critical need to communicate
  • Effective two-way communication
  • Creating time for communication
  • Emotional Intelligence – a management competency
  • Planning for change in communications
  • The following themes are addressed:

Programme Methodology

The programme uses high-level case studies, presentations, team exercises and self-inventories to identify communication needs – both personally and organisationally.

Skills learned
  • listen effectively
  • develop empathy
  • develop high-level relationship skills
  • recognise the critical importance of good internal communications
  • construct and deliver effective briefings

Ready to begin?

Are you an organisation in the private sector (including commercial state and semi-state companies) if so, click on the link below to avail of free membership to access our subsidised training courses. Or are you employeed in one of the above organisations and would like to see what training we can offer via your employeer. Click on the link to explore our courses. Click on the link to explore our courses.

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