Communication Skills

  • 9th July 2020 - 10th July 2020
    9:30 am - 1:00 pm

Course duration: 1 day

Additional notes for course: 1 day course split over 2 mornings online (9th & 10th July)


Details Price Qty
Communication Skillsshow details + €100.00 (EUR)  

Course overview

This programme is about changing participant’s behaviours so that they recognise the importance of effective interpersonal communication, and have the skills to deliver more effectively on communication.

Who should attend

Supervisors, Team Leaders and Managers who need to improve their interpersonal impact & communications skills.

Course content

Programme Outline

  • The critical need to communicate
  • Effective two-way communication
  • Creating time for communication
  • Emotional Intelligence – a management competency
  • Planning for change in communications
  • The following themes are addressed:

Programme Methodology

The programme uses high-level case studies, presentations, team exercises and self-inventories to identify communication needs – both personally and organisationally.

Skills learned

  • listen effectively
  • develop empathy
  • develop high-level relationship skills
  • recognise the critical importance of good internal communications
  • construct and deliver effective briefings

Corona Virus Update

Positive2Work Skillnet is fully supportive of the Government’s efforts to effectively address and limit the spread of COVID-19 and to safeguard the protection of public health and that of our stakeholders.

Positive2Work Skillnet management team are continuing to work and are available to discuss any queries that our businesses or trainees have regarding our scheduled training programmes and supports for businesses.

In support of this national effort, Positive2Work Skillnet has postponed its public training courses until 19th April 2020.

Positive2Work Skillnet will continue to take bookings for programmes commencing at a later date in 2020, and for our online programmes.

We are also available to discuss your queries about any other future programmes we offer to our members.

Our Network contact details are.
NAME: Mark Brennan
PHONE: 085 1745779

We would remind our stakeholders that the HSE website is the authoritative source of information and advice on the situation regarding COVID-19 in Ireland.

We will keep this information updated in the coming weeks. Further information is also available on the Skillnet Ireland website at