Close
Resilience and Core Skills

Communication Skills

Course duration: 1 day

Course overview

This programme is about changing participant’s behaviours so that they recognise the importance of effective interpersonal communication, and have the skills to deliver more effectively on communication.

Who should attend

Supervisors, Team Leaders and Managers who need to improve their interpersonal impact & communications skills.

Course content

Programme Outline

  • The critical need to communicate
  • Effective two-way communication
  • Creating time for communication
  • Emotional Intelligence – a management competency
  • Planning for change in communications
  • The following themes are addressed:

Programme Methodology

The programme uses high-level case studies, presentations, team exercises and self-inventories to identify communication needs – both personally and organisationally.

Skills learned

  • listen effectively
  • develop empathy
  • develop high-level relationship skills
  • recognise the critical importance of good internal communications
  • construct and deliver effective briefings

Certification

There is no certification for this programme.

Find upcoming Resilience and Core Skills courses in our calendar below:

Event Venue Spaces Remaining Date
Communication Skills Virtual Online 11
  • 30th May 2024 9:30 am
Register
Creativity Problem Solving & Innovation Virtual Online 0
  • 9th May 2024 9:30 am
Course Full
Strategic Negotiation Skills Virtual Online 6
  • 17th April 2024 9:30 am
Register
Assertiveness Virtual Online 10
  • 16th April 2024 10:00 am
Register
Influencing & Persuasion Skills Virtual Online 5
  • 16th April 2024 9:30 am
Register
Personal Effectiveness Virtual Online 6
  • 10th April 2024 9:30 am
Register
Presentation Skills Virtual Online 6
  • 8th April 2024 10:00 am
Register