Resilience and Core Skills

Strategic Negotiation Skills

Course duration: 1 day

Aims and objectives

The aims of this course are to:

a) show participants that it is they who must change their practices;

b) show how they must ‘get organised’ to get more from their time;

c) present tools which can help to identify where time could be better utilised; and

d) show participants how they can influence others to achieve more.

Who should attend

This programme is designed for people who are involved in negotiating at all levels; for example, anyone linked to purchasing, but also those who have to negotiate with staff, customers, unions, etc. The skills can be used in many walks of everyday life.

Course content

  • The Seller & the Buyer (Or any 2 sides of a Negotiating engagement)
    • The relationship as we know it
    • The relationship as it should be
  • Your role in Negotiating
    • Communications style
    • Identifying needs
    • Negotiation’s effect on Sales
    • Problem Solving
  • Negotiating
    • Negotiating Attitudes
    • Negotiating Behaviours
    • Negotiating Process
    • Preparing for Negotiations
    • The Do’s and Don’ts
    • Winning in Negotiations
  • Case Study & Role Play
    • Case study presented to buyers and sellers (group is split)
    • Preparation
    • Role Play of Negotiation Process
    • Discussion and learnings
  • Tomorrow
    • Stop / Start / Change (testing that learning needs have been met)

Skills learned

At the end of this course, participants will have learned to:

  • Better understand the role of the Negotiator in making businesses work;
  • Be able to make better use of their communications’ skills to achieve more success in Negotiating;
  • Identify different negotiating styles and how to use them on a daily basis; and
  • Believe in themselves and that winning at Negotiation can be a Win/Win exercise.


There is no certification for this programme.

Find upcoming Resilience and Core Skills courses in our calendar below:

Corona Virus Update

Positive2Work Skillnet is fully supportive of the Government’s efforts to effectively address and limit the spread of COVID-19 and to safeguard the protection of public health and that of our stakeholders.

Positive2Work Skillnet management team are continuing to work and are available to discuss any queries that our businesses or trainees have regarding our scheduled training programmes and supports for businesses.

In support of this national effort, Positive2Work Skillnet has postponed its public training courses until 19th April 2020.

Positive2Work Skillnet will continue to take bookings for programmes commencing at a later date in 2020, and for our online programmes.

We are also available to discuss your queries about any other future programmes we offer to our members.

Our Network contact details are.
NAME: Mark Brennan
PHONE: 085 1745779

We would remind our stakeholders that the HSE website is the authoritative source of information and advice on the situation regarding COVID-19 in Ireland.

We will keep this information updated in the coming weeks. Further information is also available on the Skillnet Ireland website at