Intermediate Excel 2013/2016
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14th June 2018
9:30 am - 6:15 pm
Duration: 1 day Course Aims and Objectives: The Intermediate Excel 2013 training course demonstrates how to work more efficiently with workbooks and enhance the appearance of the data in the spreadsheets. You will learn how to use more advanced formulae and functions. Use various tools to analyse data such as sorting, filtering, conditional formatting and (more…)
Introduction to Excel ver 2013 2016
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13th June 2018
9:30 am - 5:00 pm
Duration: 1 day Course Aims and Objectives: Microsoft Excel is a useful tool for generating spreadsheets from a number of data sources. Using calculations and functions, users can easily manage any type of data including budgets, financial data, statistical data, reports, charts, graphs and small lists. Who should attend: This course is designed for those (more…)
Customer Service & Complaint Handling
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30th May 2018
9:30 am - 5:00 pm
“Build confidence with customers, manage complaints effectively & deliver a great customer experience” 1 Day Course Programme Objective A practical and interactive one-day workshop, the course is designed for all who work directly with customers both on the telephone or on a face to face basis – includes managers, field support, administrators, reception, managers, customer (more…)
Employment Law
Advanced SQL Querying
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25th May 2018
9:30 am - 5:00 pm
A One Day Training Course Overview To develop the delegate’s use of SQL to and advanced level. this course introduces data manipulation language and database definition language. Who Should Attend You should attend this course if you wish to have a good understanding of all DML statements (SELECT, INSERT, UPDATE, DELETE) and all of the (more…)